A. The bottom line, as I understand it, is that there will no longer be the FREE quick email "download and immediately disconnect from the phone line" service, but if you go to the Juno website at http://www.juno.com/upgrade and click to download the latest version of the program, we will still have 10 hours of free email-on-the-web service per month per household to read and write email online or surf the web from http://webmail.juno.com. We will have 2MB of online email storage with spam and anti-virus protection, and Junk Mail Filters on our email and we will be able to access our email from anywhere that has a computer with Internet access.

However, you can still have the quick "download and disconnect" service if you purchase* either the SpeedBand ($9.95 a month for 12 months) or Platinum ($6.95 a month for 12 months). MegaMail (additional $.83 a month, first month free) is included as a part of SpeedBand but can be added to Platinum or Free service. MegaMail 100 (additional $2.08 a month, first month free) can be added to either SpeedBand or Platinum or Free service. The email we received was somewhat misleading, and I hope this clarifies the available services. See charts here.

*These are special prices for upgrading from a free account.